Automation rules that fire on what the AI decided — not just keywords.
Traditional email rules match on sender or subject line. InboxIQ rules trigger on triage output — intent, urgency, sentiment. Write them in plain English. The model converts them.
Support & urgent
THENLabel Urgent · Notify #support-oncall
● ActiveCategory = Billing
THENForward to billing@ · Apply InboxIQ/Billing
● ActiveSentiment = frustrated
THENFlag for founder review
● ActiveCategory = Transactional
THENArchive silently · No notification
● ActiveTraditional keyword rules — why they break
Subject contains 'urgent'
› Misses 'ASAP', 'critical', 'system down', frustrated tone
From: noreply@stripe.com
› Breaks when their sending domain changes
Body contains 'invoice'
› Catches sales pitches, unsubscribes, everything
No rule matches
› Email sits unlabelled — reviewed manually every time
InboxIQ rules — trigger on intent, not words
intent = support AND urgency = P1
✓ Catches every urgent message regardless of phrasing
category = billing
✓ Fires on billing intent across all phrasings and senders
sentiment = frustrated
✓ Detects tone, not keywords — flags upset customers early
category = transactional
✓ Archives receipts and confirmations silently, always
What automation rules can do
Label
Apply Gmail labels or Outlook categories — colour-coded, grouped under InboxIQ/ in your sidebar.
Archive
Silently archive transactional or promotional emails so they never appear in your active queue.
Forward
Route billing to billing@, ops requests to ops@, support issues to your team — automatically.
Notify
Post to Slack or trigger a webhook when an urgent or frustrated email arrives.
Write rules in plain English
Type what you want to happen. InboxIQ converts it into a structured rule automatically. No dropdowns, no AND/OR logic trees to configure.
- ›"If a support email is urgent, notify me on Slack"
- ›"Archive all promotional emails automatically"
- ›"Forward billing queries to the finance team"
- ›"Flag any frustrated customer for my immediate review"
You type
"If billing and any urgency, forward to billing@ and label it billing"
Structured rule
WHEN intent = billing
THEN forward(billing@kalevent.com)
apply_label("InboxIQ/Billing")
See it in practice
Build your first rule in 30 seconds.
Connect your inbox, let triage run, then add automation rules in plain English. No configuration required to start.