AI triage and draft replies,
inside your Gmail or Outlook.
InboxIQ sits under your inbox — reads every email, places a draft reply in the thread, and applies AI labels automatically. Your team stays in Gmail.
- • AI labels applied inside Gmail & Outlook automatically
- • Draft replies grounded in your knowledge base
- • Learns from corrections — gets smarter every week
- 7-day free trial
- No credit card required
- Works with Gmail & Outlook
🔒 Cloud · BYOL · Self-hosted (soon) · Air-gapped (soon) — your data, your infrastructure
Connect your inbox and see AI draft replies in Gmail within 20 minutes.
“Hi, I haven't received my invoice for last month. Can you resend it to my new address?”
- Category
- Billing
- Priority
- P3
- Label
- InboxIQ/Billing
- Draft
- Ready to send
One Core Feature
AI-Powered Triage + Automation (Cognitive Load Reduced)
InboxIQ uses AI to automatically classify, prioritize, and route incoming work—so your team focuses on solving, not sorting.
It unifies Voice IVR transcripts, Social, Email, Forms, Chat, and CRM into one decision stream, then routes, escalates, or auto-handles based on urgency and impact — before humans touch the queue.
- One unified intake stream.
- Clear, auditable decisions.
- Less noise, more focus.
How it works in 3 steps
-
1.
Connect unified intake sources
Bring Voice IVR, Social, Email, Forms, Chat, and CRM into one intake stream. No complex workflow setup required.
-
2.
Decision engine filters and prioritises
InboxIQ detects intent, urgency, and risk, then decides what needs action, who owns it, and what can be auto-handled.
-
3.
Teams focus on what matters
Actionable decisions land with owners and SLAs, while noise is filtered out — reducing decision fatigue and keeping queues calm.
Integrations
Connect your workflow
InboxIQ integrates with your existing tools to unify Email, Voice, Chat, Forms, and Knowledge Base into one AI-powered decision engine.
Need a custom integration?
Connect any tool via our REST API and webhooks. Send data from your CRM, helpdesk, or custom systems directly into InboxIQ.
POST messages from any source
Real-time event notifications
Secure API key authentication
Nine automation-powered benefits
1. Lower cognitive load, faster action
InboxIQ filters and prioritises across channels so teams start with a clean, decision-ready queue instead of noise.
2. Unified intake, nothing slips
Email is only one source. Voice, Social, Forms, Chat, and CRM are routed into the same decision stream with clear ownership and SLAs.
3. Auditability you can trust
Decision trails show why something was routed or escalated, so leaders can review outcomes, improve policies, and stay compliant.
4. Account-specific learning
Each workspace improves from its own overrides, so decisions reflect your team’s standards.
5. Proactive SLA protection
InboxIQ flags risk early and escalates before deadlines slip.
6. Draft replies when you want them
Business plan teams can enable optional draft replies, keeping control while speeding up response prep.
7. Encrypted provider credentials
Twilio and IVR credentials can be encrypted at rest so integrations stay protected by default.
8. Faster lead response, higher conversions
High-intent requests are surfaced first so sales teams respond faster and win more deals.
9. More pipeline with the same headcount
Automated triage reduces manual sorting so reps spend more time selling.
Teams already trust InboxIQ
Smart teams use automation to cut noise, protect focus, and keep SLAs green across every channel.
“We finally have one decision queue across Voice, Email, Chat, and Forms. The team starts the day with clarity instead of noise.”
“CRM signals now land in the same decision stream as Social and Email. We can see why something was escalated.”
“Voice and CRM used to be blind spots. Now decisions are consistent across channels, and response times stayed stable.”
Simple, transparent pricing
Start free for 7 days. Upgrade only when AI-powered automation is saving your team serious time and money.
All plans include: unified intake, decision routing, and audit-friendly outcomes.
Free Trial
Full access · 7 days
- ✔ No credit card required
- ✔ All Pro features included
- ✔ Up to 1,000 AI actions
Pro
For small teams and startups
- ✔ Unified intake (Email, Chat, Forms, Social)
- ✔ Decision routing with owners & SLAs
- ✔ Custom categories & escalation rules
- ✔ Audit trail for key decisions
- ✔ Up to 3,000 AI actions/month
Business
For growing support teams
- ✔ Everything in Pro
- ✔ Draft replies (optional, Business only)
- ✔ Account-scoped tuning + evaluation metrics
- ✔ Up to 15,000 AI actions/month
- ✔ Multi-agent routing
- ✔ Team analytics, SLA alerts & QA
- ✔ API access & priority support
Estimate decision ROI in 30 seconds
See how much time and money your team can save each month by letting InboxIQ route, prioritise, and filter decisions across channels.
This calculator uses a simple model based on total incoming signals, time spent per triage decision, and your team’s hourly cost.
Fill in your numbers and click “Calculate ROI”.
* Calculation assumes InboxIQ reduces triage time by 80% and compares savings against the Pro plan (£29/month per inbox).
See AI-powered triage + automation in 60 seconds
This short demo shows InboxIQ unifying Voice, Social, Email, Forms, Chat, and CRM—then automatically routing, prioritizing, and notifying teams based on your rules.
- ✔ Unified intake across Voice, Social, Email, Forms, Chat, CRM
- ✔ Decisions logged with owners, SLAs, and audit trails
- ✔ Escalations and priorities set before humans review
- ✔ Teams start with a clean, decision-ready queue
See InboxIQ working inside your inbox
Leave your details and we'll be in touch to show you how InboxIQ works inside your Gmail or Outlook.