Use case • HR Requests
HR Request Triage Without the Inbox Chaos
InboxIQ triages HR requests arriving by email, then routes decisions with owners and SLAs.
Where HR intake breaks
Requests arrive everywhere
Email sits in scattered inboxes with no shared visibility or ownership.
Sensitive cases need clear routing
Escalations can’t be left to chance or manual sorting.
Audit trails are inconsistent
Teams lack a record of how decisions were made.
InboxIQ for HR operations
Unified HR intake
Centralise all HR requests into a single decision stream.
Decision routing + SLAs
Assign owners and deadlines automatically based on request type.
Audit-friendly decisions
Track why requests were routed or escalated for compliance.
Outcomes teams care about
Faster HR response times
Urgent requests surface immediately with clear ownership.
Lower admin burden
Reduce manual sorting and duplicate responses.
Consistent handling
Standardised routing across teams and locations.