How do I reset my password?

If you have forgotten your password or cannot sign in, you can reset it from the sign-in page.

Reset your password

1. Go to the InboxIQ sign-in page.
2. Click Forgot password? below the sign-in form.
3. Enter the email address you used to sign up.
4. Click Send reset link. You will receive an email with a reset link within a few minutes.
5. Click the link in the email and enter a new password.
6. Sign in with your new password.

I did not receive the reset email

• Check your spam or junk folder.
• Make sure you are using the email address you signed up with.
• The reset link expires after 1 hour. If it has expired, request a new one.
• If you still cannot find it, contact support@kalevent.com.

Sign in without a password

InboxIQ supports passkeys — you can sign in using Face ID, Touch ID, or Windows Hello instead of a password. If you have a passkey registered, you do not need to reset your password.

Go to Settings → Security → Passkeys after signing in to set one up.

Related articles

• Passkeys — register and sign in
• Two-factor authentication (TOTP)