How do I add a user or teammate?
How do I add a user or teammate?
InboxIQ works at the inbox level — you add a teammate by connecting their inbox to your account. They do not need to create an InboxIQ login.
Invite a teammate's inbox
- Go to Settings → Integrations.
- Under Invite someone else's inbox, enter your colleague's email address.
- Choose Gmail or Outlook to match their email provider.
- Optionally add a label so you can identify the inbox (e.g. "Sarah's Gmail").
- Click Send invite.
Your colleague receives an email with a one-click link. They click it, authorize their Gmail or Outlook in their own browser, and their inbox is connected to your account.
No InboxIQ account is required for them. No password sharing. No IT ticket.
What your teammate can do
Once their inbox is connected, InboxIQ applies the same triage intelligence, draft replies, and automation rules to their inbox as yours. Labels appear in their Gmail or Outlook independently.
Your teammate does not need to log in to InboxIQ to benefit — they stay in their existing email client.
Billing
Each connected inbox counts as one inbox connection on your plan. Go to Settings → Billing to see your current connection count and plan limits.
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