Two-factor authentication (TOTP)

Two-factor authentication (TOTP)

Two-factor authentication (2FA) adds a second layer of security to your InboxIQ account using a time-based one-time password (TOTP) app like Google Authenticator, Authy, or 1Password.

Enable 2FA

  1. Go to Settings β†’ Security.
  2. Under Two-factor authentication, click Set up 2FA.
  3. Scan the QR code with your authenticator app.
  4. Enter the 6-digit code shown in your app to confirm setup.
  5. 2FA is now active. You'll be prompted for a code on every sign-in.

Signing in with 2FA

After entering your email and password, you'll be prompted to enter the 6-digit code from your authenticator app. The code refreshes every 30 seconds.

Supported authenticator apps

  • Google Authenticator
  • Authy
  • 1Password
  • Microsoft Authenticator
  • Any TOTP-compatible app

What if I lose access to my authenticator app?

Contact support at support@kalevent.com with verification of your identity. We'll help you regain access and reset 2FA.

Related articles

Was this article helpful?

Still need help? Contact support β†’