Handle more customer email without hiring more support staff
InboxIQ drafts contextual replies directly inside Gmail and Outlook, and automatically generates temporary booking links when conversations require meetings.
Handle 3× the email volume with your current team — without switching to another support platform.
🔒 Cloud · BYOL · Self-hosted (soon) · Air-gapped (soon) — your data, your infrastructure
Live workflow
Meeting request → confirmed
Incoming email
"Can we set up a quick call this week?"
InboxIQ detects
Meeting intent identified
Contextual draft reply generated
"Happy to — here's a link to book a time…"
Temporary booking link created
cal.inboxiq.io/meet/a8f2c ↗
Meeting booked automatically
Thu 8 May · 3:00 PM confirmed
⚡ Meetings booked automatically in under 2 minutes
Works inside your inbox — no new dashboard to learn
InboxIQ triages and drafts replies directly inside Gmail and Outlook — your team never leaves the inbox
Built for support-led teams
"InboxIQ cut the time we spend triaging support emails by more than half. The AI drafts are surprisingly good."
"We were drowning in support emails before. Now the inbox practically runs itself — triage, draft, approve, done."
"Setup took 20 minutes. The first AI draft appeared before I'd finished my coffee. That alone justified the trial."
- First AI draft
- 20 min
- including meeting scheduling
- Support volume handled
- 3×
- without adding headcount
- Works inside
- Gmail & Outlook
- no new dashboard to learn
Your inbox shouldn't be your workflow
Shared inboxes become a bottleneck fast. Important emails get buried, ownership gets messy, and teams waste time forwarding, sorting, and drafting the same replies again and again.
Urgent emails get buried
High-priority messages disappear under routine inbox traffic.
No clear ownership
Threads sit unanswered or get handled twice because nobody knows who owns them.
Manual triage eats time
Teams waste hours sorting, labelling, assigning, and drafting repetitive replies.
Does this sound familiar?
The real issue
That's not just an email problem
It's an operations problem hiding inside your inbox.
InboxIQ turns every incoming message into structured work without forcing your team into a brand-new tool.
Safe execution for real email workflows
Move from AI suggestions to AI-assisted action with approval policies, calendar-aware scheduling, and performance auditing.
Prior authorisation with approval policy
When a draft reply meets your approval policy, InboxIQ can send it automatically while keeping an audit trail of what happened and how it performed.
- ✓Auto-send only when rules are satisfied
- ✓Human approval stays available where needed
- ✓Performance and actions can be audited
Calendar-aware meeting replies
If an email asks for a meeting, InboxIQ can prepare a reply with available time slots from Google Calendar or Outlook Calendar so the recipient can choose a suitable time.
- ✓Detects meeting intent in the email
- ✓Uses available calendar slots in the draft
- ✓Turns email conversations into booked meetings faster
What InboxIQ does automatically
InboxIQ helps teams understand, prioritise, and act on incoming email faster.
Classifies every email
Understands what the message is about so your team does not need to sort manually.
Detects urgency
Surfaces the requests that need attention first so critical messages do not get missed.
Routes work automatically
Applies labels, assigns queues, and helps direct the email to the right teammate or workflow.
Drafts replies in-thread
Prepares contextual response drafts directly inside Gmail or Outlook.
Keeps humans in control
Use review and approval where needed so your team moves faster without losing oversight.
Turns inbox activity into action
Email becomes structured work instead of a pile of messages waiting to be sorted.
Stop the scheduling back-and-forth. Your AI already handled it.
A meeting request ignored for 2 hours is often a meeting that never happens. InboxIQ spots the request, drops your booking link into the draft reply, and gets the slot confirmed — automatically, every time, day or night.
More than an email assistant
Most AI email tools help write replies. InboxIQ goes further.
It helps your team understand, prioritise, route, and act on incoming email — so your inbox becomes an organised workflow instead of a daily bottleneck.
Works where your team already works
No migration. No retraining. No new inbox to manage.
Inside Gmail
Keep triage, routing, and draft replies in the workflow your team already knows.
Inside Outlook
Improve response handling and ownership without changing tools.
Less sorting. Faster action. Better response handling.
InboxIQ helps teams reduce inbox bottlenecks, respond faster, and keep urgent work visible.
Respond to important messages sooner with automatic triage and draft replies.
Improve ownership and accountability across shared inbox workflows.
Replace brittle manual triage with intelligent prioritisation and routing.
Integrations
Connect your workflow
InboxIQ works inside Gmail and Outlook. Connect your knowledge base, calendar, and automation rules — no new tool, no migration.
Need a custom integration?
Connect any tool via our REST API and webhooks. Send data from your CRM, helpdesk, or custom systems directly into InboxIQ.
POST messages from any source
Real-time event notifications
Secure API key authentication
How much is the inbox costing you right now?
See how much time InboxIQ saves each month — and whether it defers your first support hire.
Based on your weekly email volume and reply time. The VP benchmark: 80 repetitive emails/week at 4 minutes each = 21 hours/month.
Start typing your numbers above to see your ROI instantly.
* Assumes InboxIQ drafts replies for 80% of repetitive emails, reducing compose time by 90%. Compared against the Pro plan (£39/inbox/mo).
Priced per inbox, not per seat
A 10-person team where 2 people handle customer email pays for 2 inboxes — not 10 seats.
Plans from
£19/inbox/mo
- 7-day free trial — full Business plan access
- No credit card required
- After 7 days, account pauses — you are never charged without action
- Draft replies include AI meeting scheduling — no back-and-forth
See full pricing and plan comparison →
| 10-person team, 2 handle support email | Monthly cost | Pricing model | vs helpdesks |
|---|---|---|---|
| InboxIQ | £78 | 2 inboxes × £39 (Pro) | — |
| Zendesk Team | ~£550 | 10 seats × £55 | 9.5× more |
| Freshdesk Growth | ~£150 | 10 seats × £15 | 2.6× more |
Prices approximate. Per-seat tools charge for every team member, even those who never reply to a customer email.
Connect one inbox and see value fast
Start with the inbox your team already uses and let InboxIQ begin classifying, prioritising, and drafting from day one.
Or leave your details and we'll be in touch.