Available conditions

Conditions determine when an automation rule fires. You can combine multiple conditions — all must be true for the rule to trigger.

Condition types

Condition	Values
`category`	Support, Billing, Transactions, Updates, Promotions, Social, Forums
`priority`	P1 (urgent), Normal
`sentiment`	Frustrated, Neutral, Positive
`is_automated`	True / False — whether the sender is an automated system
`action_required`	True / False — whether the email requires a human response
`sender_domain`	Any domain string, e.g. `stripe.com`

All frustrated support emails: - category = Support AND sentiment = Frustrated

Automated billing receipts only: - category = Billing AND is_automated = True

All urgent emails: - priority = P1

Emails from a specific domain: - sender_domain = stripe.com

All conditions in a rule use AND logic. For OR logic, create two separate rules that share the same action.